FAIL (the browser should render some flash content, not this).

Frequently Asked Questions




Flight Search Questions

Q: What do you need to know about a "Consolidator Fare"?
A: Consolidator Fares are usually 20-50% cheaper than published fares. These fares may have similar or more restrictions - it might be a bit more difficult to make cancellations and changes, but if you are set on your dates do not worry about the conditions, and enjoy deep discounts.


Q: Can I call Booking Adventure with questions or to purchase a ticket?
A: It is certainly possible, but absolutely not necessary. Booking Adventure was created for online booking, thus your purchase through the website will be handled much faster. An answer to almost any question regarding your booking you can find by scrolling down this page. However, if it is essential that you get in-touch with us, please send an e-mail us at online@bookingadventure.com


Q: Can I reserve a ticket to fly into one city, but return from another?
A: This is called an Open Jaw ticket, which can easily be booked on our site. Our engine is especially designed to satisfy such requests. Simply select the Round Trip/Open Jaw tab on the Flight Search screen and you will be able to search for Open Jaw outbound, inbound or even double Open Jaw tickets.


Q: Does the price on the screen include all taxes?
A: Most fares you see listed on the Screen include taxes. Some Consolidator Fares are shown pretax, however. For these Consolidator Fares taxes, security charges, and airport fees will be calculated and shown at the finals step of Flight Search (Flight Listing / Availability) in the Cost per Person field.


Q: If I order a paper ticket, what price will be printed on it?
A: If you order a paper ticket, what you see in the ticket price box will depend on whether the ticket purchased is a Consolidator Ticket or a Published Fare. In case of Consolidator ticket, you will see letters BT in the fare box, standing for Bulk Ticket. If you ticket was a Published fare ticket (usually purchased only 24 hours before departure), then the amount in the fare box is likely to be smaller than the amount you actually paid, since the paid amount will include our service charge.


Q: Are the Airfares guaranteed?
A: Fares are guaranteed only when a payment was made and tickets have been issued.


Q: How do I know if tickets have been issued?
A: Tickets are normally issued within a day or two after receipt of payment.


Q: How do I know if the ticket I bought is electronic or paper?
A: Most of tickets we sell are Electronic, or E-tickets. When you purchase the ticket, we will additionally inform you whether the ticket is electronic or paper, however.


Q: Are there any restrictions on tickets I buy on Booking Adventure?
A: First of all, please read through Booking Adventure Terms of Use (a link to this section is located on the bottom of our home page). In addition, please make sure that you click on the actual fare amount on the Fare Listing screen and read thought the fare rules before booking your ticket.


Q: Is it possible to hold more than one reservation for a same time period, but on different airlines?
A: Airlines prohibit holding more than one reservation overlapping the same period of time. Thus, Booking Adventure is unable to hold such a reservation.


Q: Can I book a flight with a stop over in a particular city?
A: Of course. Simply select Multiple Cities tab on the Flight Search Screen and search for the fares.


Q: What is the Maximum number of travelers that can be booked online in one reservation?
A: The absolute maximum number of travelers that you can book on one reservation is 4 – this includes both adult passengers and children. If you have more than four people traveling, you might choose to book people under two separate reservations.


Q: Do I earn frequent flyer miles if I purchase tickets on Booking Adventure?
A: The answer is “Yes” to most tickets purchased through our site. You must provide you frequent flyer information in full if you want it transmitted to the airline. There may be a few exceptions, however. Before purchasing the ticket, click on the fare amount in the Fare Listing Screen and read the rules.


Q: I already have frequent flyer miles. Can I use them to get deeper discounts or seating upgrades?
A: Unfortunately not. Our tickets already carry discounted fares, and our especially priced contract fares do not allow the use of frequent flyer miles for upgrades or further discounts.


Q: If I have a voucher/discount coupon from an Airline, can I use it when purchasing a ticket through Booking Adventure?
A: The answer again is unfortunately not for the same reason discussed in the previous question.


Q: Is it possible to change the existing reservation?
A: You should have this question answered before you make the purchase. Simply click on the Airfare amount on the Fare Listing Screen to see the information of possibility to change the reservation and additional penalties for doing so. Keep in mind, since Booking Adventure sells deeply discounted ticket fares, significant penalties for changing a reservation may apply. Plan carefully!


Q: Is it possible to cancel a ticket?
A: Please refer to the answer in the question above.


Q: Once I purchase the tickets, should I reconfirm my flights?
A: Absolutely. Tickets for international flights should be reconfirmed 72 hours before the flight and domestic tickets 24 hours before the flight. To reconfirm the ticket CALL THE AIRLINE DIRECTLY. You can find phone numbers to all airlines on the Resources Page of Booking Adventure Website. Airlines reserve the right to cancel bookings if reservations are not reconfirmed, regardless if tickets have been issued or not.


Q: What are the baggage restrictions?
A: Baggage restrictions vary by Airline and flight. It is usually 2 baggage places with no more than 60 pounds each.


Q: What in the difference between Bargain and Exclusive fares?
A: "Bargain Fares" are fares that airlines offer themselves, where as "Exclusive Fares" are our exclusively negotiated fares available only on Booking Adventure website.


Car Search Questions


Q: What do I need to have with me to pick up the car?
A: Once you reserve a car through our website, you will be sent a confirmation on your booking. Print this confirmation e-mail and bring it to the Car Rental. This all you need besides a valid drivers’ license and a major credit card.


Q: Is there a minimum age requirement to rent a car?
A: In the United States car rental companies require drivers to be at least 25 years of age. Some companies might make exceptions, but charge additional fees for drivers under 25. In Europe, the minimum age requirement is 18 in most cases. It might be in your best interest to call the car rental company directly and find out about their policy.

Hotel Search FAQs

Q: Once I already paid, can I still make changes to my hotel reservation?
A: Hotels usually allow date changes if they have rooms available. It is in your best interest to verify hotel rule and possibly check on future room availability prior to confirming a reservation and making a purchase.


Q: Can I cancel my hotel reservation?
A: This really depends on the hotel, but as long as you call 24-72 hours prior to the arrival, most hotels will allow canceling the reservation without a penalty. Some hotels may allow canceling even within 24 hours before the arrival.


Q: Will my credit card be charged immediately after I make a reservation?
A: We require a credit card number to confirm your hotel booking. In most cases this is not charged, but used as a guarantee. It is important to cancel directly with the hotel prior to the cancellation deadline, and make a note of the "cancellation-number" provided, so you are not charged a "no-show" penalty.


Q: What happens if a hotel cannot find my reservation when I arrive?
A: This should never be a problem. It is a good idea to always have your reservation number handy, however – perhaps even a print out of the confirmation sent to you over the e-mail. If you used a credit card to make the reservation, hotel guarantees to have a room. If hotel personal managed to make a mistake and overlooked your reservation, they are obligated to find you a comparable hotel accommodation and provide free transportation to that place.


Payment Questions

Q: How can I get a refund?
A: Some airlines do provide you with refunds; others make their fares nonrefundable.
Please be sure to read the fare rules by clicking on the fare amount on the Fare Listing screen before you make a reservation. Also, please read the Booking Adventure terms and conditions to familiarize your self with our policies regarding cancellation fees.


Q: Can I add or delete the travel insurance after payment is made?
A: Insurance must be purchased before payment is entered on a booking. It cannot be added or deleted after payment is made.


Q: Can I use more than one credit card to pay for a booking?
A: Currently, we can only accept a single credit card as form of payment for each booking.

© 2007 Booking Adventure. All rights reserved.    Privacy Policy  Terms Of Use